Website restore

  • uniassist574 · Member ·

    My creator plan expired few days ago and I renewed it today. However, I cannot restore my website theme and old look. Can you please help in that?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Howdy –

    There are specific instructions for how to restore a site after the hosting plan expires. Please follow these steps and write back if more help is needed:

    WP
    Restore Your Site After The Plan Expires
    in WordPress.com Support
    3 min read
    If your site’s plugin-enabled plan expires, features like plugins and third-party themes are removed from your site. Follow the steps in this guide to restore your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restore your site is to upgrade to a Creator or Entrepreneur plan again. Do this as quickly as possible because the site’s plugins are rem

    Cheers!

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