We no longer wish to use custom domain
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Our website domain ‘igemdokkaidou.com’ expired quite ago, and we decided we no longer wish to use this domain. Instead, we wish to use ‘igemdokkaidou.wordpress.com’ , and we changed our primary domain and all the setting we could find. I can see the website correctly when I see the website on my Safari (Mac, OS X), but when I see it on my iPhone, ‘Oh no! This blog`s domain …’ comes out with black background and I can not see the content.
So, I want to make it possible to continue our website using ‘igemdokkaidou.wordpress.com’.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Have you tried cancelling your domain ‘igemdokkaidou.com’ ? If you cancel the domain, the black overlay should stop showing up and your site should be visible at “igemdokkaidou.wordpress.com” . You cancel the domain from your upgrades page.
https://en.support.wordpress.com/domains/cancel-domain/Please note that the domain has to be cancelled using the account which was used to purchase the domain.
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Thanks for your reply!
I have tried what is on
https://en.support.wordpress.com/domains/cancel-domain/
but on my (and also the account I used when I purchased the doimain) upgrade page, it only shows “expired” and there is nowhere to cancel. -
Hi there,
I removed that expired domain from the site so you can continue using the free address: https://igemhokkaidou.wordpress.com/
Please let me know if I can do anything more to help with that. :)
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