visitors can't comment

jdaggett7 · Member · Jun 21, 2017 at 1:32 am
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People are unable to comment on my blog. I have checked all of the boxes in the discussion tab under settings, yet a comment box still does not appear when users visit my blog. What do I do to fix this?

The blog I need help with is: (visible only to logged in users)
dollissa · Staff · Jun 21, 2017 at 1:46 am
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Hi jdagget7,

It looks like the comment box does appear! Make sure that you are visiting an individual post to see it. I see one here:

Storytelling. Hope. Companionship.

Were you able to resolve the issue?
thesacredpath · Member · Jun 21, 2017 at 2:44 am
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@jdaggett7, can you by chance give me links to some places that the comment box does not appear and I would be happy to look into it for you.
thesacredpath · Member · Jun 21, 2017 at 2:44 am
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[moved to main support forum]
justjennifer · Member · Jun 22, 2017 at 4:58 am
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Hi there, just adding that the theme you’re using “Franklin” doesn’t indicate on the site’s front page that it’s possible to leave a comment, but as @newarkbee mentioned, the comment box does appear in single post view. Other themes may have a more obvious “Leave a comment” type link on the theme’s front page.

Also, I don’t see a comment box on your about or contact pages and understand that this is intentional (?)

Let us know if you need more help with this.
justjennifer · Member · Jun 22, 2017 at 4:59 am
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@thesacredpath – thanks! Hope you’re doing well.
yalinee · Member · Jun 25, 2017 at 6:22 pm
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I am having custom domain http://www.coolwebfun.com/ . Many of the profile visitors cannot comment as their is no name and email field. Although in discussion settings I have checked it.

Can you help?
justjennifer · Member · Jun 28, 2017 at 6:18 am
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@yalinee – You’ve posted your question in the support forums for sites hosted by WordPressdotcom. Since coolwebfun.com is a self hosted site using the standalone WP software, you’ll want to head over to the support documentation at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ where you can search for similar topics or post if needed. If you don’t have a username on the ORG forums, you can register one on that page.

Standalone WP (org) and WordPressdotcom (where we are) are different entities with separate documentation and support forums; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

Best wishes

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