view count

komjatha · Member · Sep 21, 2017 at 6:08 pm
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I am wondering why the detailed statistcs do not match the number that shows in the daily statistics. (Daily says I had 34 views from 2 visitors, details say post A was viewed 4 times, post B 3 times, post C 1 time and post D 2 times = 10 views. No view all link pops up. Help?

The blog I need help with is: (visible only to logged in users)
nixiack · Member · Sep 21, 2017 at 6:27 pm
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Hi @komjatha,

Statistics that show are not real time statistics, for example views and viewers can take hours to update. You can find a breakdown of statistics and how they work at this support document:

Jetpack Stats

I hope this helps! :)
komjatha · Member · Sep 21, 2017 at 6:30 pm
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Thanks for the link, but unfortunately I was looking at statistics from 12 Sept…
nixiack · Member · Sep 21, 2017 at 9:03 pm
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Ah, my apologies! I will tag this thread for Staff to take a look at the site stats. To make sure they are looking at the right site, is the site http://iamiti.wordpress.com ? If not please provide the URL.

Cheers!
supernovia · Staff · Sep 21, 2017 at 11:15 pm
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Thanks for your help here, @nixiack8 :)

@komjatha I’m wondering if your home page isn’t counted there. We’ll dig into this a bit and let you know what we find.
komjatha · Member · Sep 25, 2017 at 6:02 pm
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hello there! any (good) news for me? :) thanks!
supernovia · Staff · Sep 25, 2017 at 8:26 pm
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@komjatha we don’t have any official fixes yet, but we know it’s an issue with how we’re counting attachment views vs post views. It might be a bit before this is resolved, as we’ll need to carefully consider any changes. But do know the number of views is accurate and the top post info is also accurate. Cheers!

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