Video Widget displays blank space to the right and the bottom of the video

akumarjain · Staff · Nov 4, 2017 at 8:30 pm
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If I use video widget, it displays blank space to the right-hand side and at the bottom of the video. If I use an HTML widget to embed the same video, it shows no blank space.

Of course, the benefit of video widget is that it displays player controls which are not there in the HTML widget but then blank space looks odd. Any solution to this?

The blog I need help with is: (visible only to logged in users)
staff-doublebassd · Staff · Nov 4, 2017 at 9:51 pm
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Hi there,

Yes, I was able to replicate the issue on my end:

Also, when you try to expand the video to full screen, does it do this as well?:

Where you using a YouTube URL? Let me know any other details and I’d be sure to report this bug immediately. Thank you!
akumarjain · Staff · Nov 4, 2017 at 10:00 pm
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Also, when you try to expand the video to full screen, does it do this as well?:

Yes, I see the same thing which you are seeing.

Where you using a YouTube URL?

Yes, the video is from YouTube. I can post the URL here or you can check it on my site.
akumarjain · Staff · Nov 4, 2017 at 10:00 pm
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Thank you @staff-doublebassd for looking into it.
staff-doublebassd · Staff · Nov 6, 2017 at 2:31 pm
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Just to update you:

Bug has officially been confirmed and reported. Thanks again!
muchandrea · Member · Nov 7, 2017 at 11:55 pm
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oh… shit… I have the same problem
staff-doublebassd · Staff · Nov 8, 2017 at 4:39 pm
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Yes, I have reported the issue internally and our developers will work on a fix ASAP.

I’ll keep you updated.

Thanks!
akumarjain · Staff · Nov 9, 2017 at 10:13 pm
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Thank you @staff-doublebassd for reporting the bug. Much appreciated.
staff-doublebassd · Staff · Nov 9, 2017 at 11:21 pm
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Of course!
whodisliam · Member · Nov 19, 2017 at 11:10 pm
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I’m glad I’ve found this thread considering my experience with the same problem! Any updates on when it will be fixed?
designsimply · Member · Nov 20, 2017 at 10:43 pm
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Hi Liam. While I cannot give an exact time frame for when the issue will be fixed—that would be predicting the future and you never know what might go wrong or if something that looks simple turns out to be more complex than it seems—what I can tell you is that reporting the issue clearly with details about the problem is the best way forward and Darnell has already done that (super helpful!). Now we just need to wait for an update from developers! Issues are often triaged according to volume and/or severity and/or time and availability of the team who originally worked on the issue (and sometimes those team structures change and work takes a little longer to get reassigned). I can be a little tricky to predict timing for those things.
kathrynwp · Staff · Nov 22, 2017 at 2:47 pm
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Hi all – just wanted to let you know that the issue with the video widget should now be fixed. Thanks for your patience.
akumarjain · Staff · Nov 22, 2017 at 2:52 pm
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Yay! That’s great. Thank you @kathrynwp and the team for fixing this.

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