User Profile
-
It keeps logging in to another user account then my own. This person is no longer assisting me and I need for it to be deleted. However, since it is keeping me logged in, when I click to log out it says I don’t have administrative access and to contact the administrator…which is me. I don’t know what to do to correct this issue, but I need for it to be resolved so I can fix my own website.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there, would you please share the URL of the site you’re trying to access?
Once we know that, we should be able to help or at least direct you to the folks who can.
-
The URL is http://senpaiwaifucreations.com/wp-admin/users.php.
I’m in the WordPress Admin Dashboard.
-
Got it. Any accounts with us will likely be different from accounts you set up with your own copy of the WordPress code. If you have tried resetting your password and that isn’t working, your host may be able to help you make backups and use one of these recovery options:
https://wordpress.org/support/article/resetting-your-password/Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
https://get.wp.comI hope this helps!
- The topic ‘User Profile’ is closed to new replies.