Unable To Activate Theme

en WordPress.com Forums Unable To Activate Theme

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  kissbenceakos · Member · Jul 3, 2022 at 9:18 am

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  Whenever i try to activate a theme to my website, a red line comes up saying unable to activate,cant access edit site too

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  nazilya06 · Staff · Jul 3, 2022 at 9:39 am

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  Greetings, @kissbenceakos,

  Your site, neftydesign.com is not hosted by WordPress.com; instead, it is a site using the open-source WordPress software (from WordPress.org ). Unfortunately, we are unable to offer immediate assistance.

  The folks in the open-source forums are more familiar with these kinds of questions and will definitely provide accurate support.
  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I hope that helps! Thanks!

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  kokkieh · Staff · Jul 4, 2022 at 7:12 am

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  Hi there,

  If this is at Appearance ->Themes here on WordPress.com, the problem is that the Jetpack connection for your site is currently broken:

  Debug

  Please follow the steps there to fix the Jetpack connection. Once that’s working properly again, you’ll be able to make changes to your site via the WordPress.com dashboard.

  For more help with this, you can contact Jetpack support directly at https://wordpress.org/support/plugin/jetpack/

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