Trying to upgrade / Connect to domain

en WordPress.com Forums Trying to upgrade / Connect to domain

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  freestinternational · Member · Dec 12, 2022 at 8:37 pm

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  Hi! I am getting help from someone who is working on my website. She started the site and I need to now sign up for the $8/month Premium plan. The site is saying I am not authorized to do this, and I have also received the following message specifically: “an active access token must be used to create a new Site for the User.” Thanks for any help.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 13, 2022 at 2:09 am

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  Hey there freestinternational, it’s looking great. Can you ask your web person to make you an administrator? That will allow you to add the upgrade. Your current role is editor.

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  freestinternational · Member · Dec 13, 2022 at 1:14 pm

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  Thanks so much. We will try that!

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