Switching from wordpress.com to wordpress.org

codeenensenada · Member · Nov 28, 2013 at 11:27 pm
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I bought last month a subscription to wordpress.com, we just found out we cannot change the theme or template, we want to transfer to wordpress.org that seams to be more what we need.
We havent used anything on wordpress.com, how do i resolve this situation.
Thank you for your advice… Tania

The blog I need help with is: (visible only to logged in users)
timethief · Member · Nov 28, 2013 at 11:32 pm
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Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received.
timethief · Member · Nov 28, 2013 at 11:35 pm
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Once you have requested your refund for the custom design upgrade you can create an XML export file of your content and move it. That file will not include the theme as they cannot be exported. See 3 below.

WordPress.com and WordPress.org are completely separate.
http://support.wordpress.com/com-vs-org/
WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

Here are the steps required to make the move.
1. Hire a web host http://wordpress.org/hosting/

2. Set up a WordPress.org install and equip it with a theme and plugins.
http://wordpress.org/themes/
http://wordpress.org/plugins/

3. Export your content out of your WordPress.com blog http://en.support.wordpress.com/export/ and import it into the install.

4. Purchase a site redirect upgrade from wordpress.com
http://en.support.wordpress.com/site-redirect/ or if you have domain mapping then update the nameservers http://en.support.wordpress.com/domains/domain-management/

5. Transfer subscribers and stats. See http://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/

6. Set your wordpress.com blog visibility to private. To change blog visibility to private go to > Settings > Reading scroll to Blog Visibility and choose option 3 . See the guide here http://en.support.wordpress.com/settings/privacy-settings/

Alternatively you can purchase a Guided Transfer and Staff will do the move and set up for you http://en.support.wordpress.com/guided-transfer/

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