Stats not working in dashboard

  • nosceteipsum · Member ·

    Hi,

    Every time I go to try and see the visitors and feed stats in the dashboard, the chart fails and displays and error that it has timed out (-1)

    Any help would be appreciated.

    Thanks,
    Mark

  • drmike · Member ·

    Double check your install of Flash. That error has occured before and it’s been either because they had a much too old version of Flash or it’s not been installed at all.

    Hope this helps,
    -drmike

  • nosceteipsum · Member ·

    Hi,

    Thanks for the reply. I’ve checked the version of the flash install I’m using and it’s the latest version (8).
    Is there anything else I could look into?

    Thanks
    Mark

  • drmike · Member ·

    What browser are you using? OS? Version numbers as well please.

    Latest version is 8.0.24.0. You might want to check it to make sure that you are using the latest version.

    I know I see that message on a terminal when Flash and JavaScript is not installed and I am locked out of installing them.

  • dashboardspy · Member ·

    Hi. I had the same exact problem and gave up after a while. I can view it on all my machines except one. So on that one, I use Firefox and all is fine. It’s some combination of something that is giving you trouble. Try looking at the stats in firefox and see if it works.

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