Stats Graph problem

suchitrafieldsfineart · Member · Jun 13, 2012 at 8:46 pm
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My Stats graph is no longer displaying properly–the bars don’t show on the graph. I cleared the cache and cookies. I am on an Acer with Windows 7 Starter. There has been no problem like this for over 2 years. It seemed to start when WP changed the Stats page recently….? I am using Chrome.
Blog url: http://suchitrafieldsfineart.wordpress.com/

The blog I need help with is: (visible only to logged in users)
timethief · Member · Jun 15, 2012 at 2:06 pm
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Hello there,
I have flagged this thread for Staff attention. These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
resetting your router and modem and rebooting your computer
then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
trying another browser

If those do not work for you then we need to know
(1) How you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

(2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
staff-blorbo · Staff · Jun 15, 2012 at 10:28 pm
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We’re aware of the issue and working on a solution.

Sorry for the trouble!

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