Some photos missing

harrietwp · Member · May 20, 2018 at 8:33 pm
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Hi

Quite a few of my photos seem to be missing from https://anoutdoorlifestyle.wordpress.com

I have just transferred over from WordPress.org back to wordpress.com but think everything is still showing in the media library as it should?

Any advice?

Thanks

Harriet

The blog I need help with is: (visible only to logged in users)
kosiew · Member · May 21, 2018 at 1:56 pm
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hi,

Did you transfer to WordPress.com using Import ?
There is likely error during the Import,

I have tagged modlook for a Staff to help you with this.
staff-zinnia · Staff · May 21, 2018 at 2:18 pm
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Hi Harriet –

Please tell me more about what’s going on with the media library? I’m not quite following… Thanks.
kosiew · Member · May 21, 2018 at 2:32 pm
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@staff-zinnia,

Some images’ link are broken:
https://screenshots.firefox.com/bki2g4KlHL8EB0HC/anoutdoorlifestyle.wordpress.com
staff-zinnia · Staff · May 21, 2018 at 3:05 pm
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Hi kosiew – The image links work in Chrome.
kosiew · Member · May 22, 2018 at 3:22 am
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@staff-zinnia

Here is how

5. Te Araroa, Waitomo to Taumarunui (via the Timber Trail)

looked on my Chrome:
https://screenshots.firefox.com/hz1kgDnhiXvNalLU/null
kokkieh · Staff · May 22, 2018 at 5:14 am
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Hi there,

This sometimes happens with imports – images are not imported immediately when you import the .xml file, but are only fetched from the self-hosted site afterwards. And once the files are moved to the media library we rewrite all the links in your content to change it from the old site’s library to the new one’s.

Sometimes moving the images take longer than expected, though, and the rewrite cannot happen when it’s supposed to happen, and it fails. Our developers are working on improving this, but in the meantime we might be able to help you fix this from our end.

I’ve put in a request to have the image links on your site rewritten. It might take a while, though, but in the meantime it should be safe to continue working on your site.
siobhyb · Member · May 22, 2018 at 1:38 pm
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Hi. :) We’ve updated the image links on your site so that your images all appear correctly.

If you don’t see the images immediately, try clearing your browser’s cache then checking again.

We’re right here for you if any extra questions come up, too.

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