Site using 100% RAM on server to play small videos

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  salesrichardmichaelsjazzschoolcom · Member · Dec 9, 2020 at 5:40 pm

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  Hi, I have an issue with wordpress site that hosts short education videos. I have uploaded videos to the server, can see and play them on the server. I can load them into wordpress site. However, I can see them initially, and embed into page. they may play one time then next time show no time on timeline, won’t play, and srver runs at 100% memory usage. Server tech says all is OK, and thinks it is a plugin issue. am using the default embed option to play videos, so no plug in. Any suggestions?

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  galois · Member · Dec 9, 2020 at 5:53 pm

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  Hi, @salesrichardmichaelsjazzschoolcom
  What is the URL (https://…) of your site?

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  salesrichardmichaelsjazzschoolcom · Member · Dec 9, 2020 at 8:37 pm

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  http://www.richardmichaelsjazzschool.com
  The trail video on the home page is an old flash video and plays fine. It is MP2s that are causing me the problem

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  fstat · Staff · Dec 10, 2020 at 8:07 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by TSO Host. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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