Setting up two step authentication

en WordPress.com Forums Setting up two step authentication

• 

  emekaikelee · Member · Feb 13, 2022 at 7:58 am

  • Copy link
  • Add topic to favorites

  Hi, I’m unable to set up the two-step authentication on my WordPress account. When I try setting up with SMS, I don’t receive any codes and the same thing when I try using an app, I get an error instead. Do I need to upgrade my account first before I can set up the two-step authentication? Does anyone have any other solution to this please?

  The blog I need help with is: (visible only to logged in users)

• 

  metabreakr · Staff · Feb 13, 2022 at 5:30 pm

  • Copy link

  Hi @emekaikelee,

  It’s preferable to use an app, such as Google Authenticator when setting up Two-Step Authentication (2SA).

  There’s no need to upgrade to use 2SA, though can you please share the error message that you’re receiving?

• 

  emekaikelee · Member · Feb 13, 2022 at 6:03 pm

  • Copy link

  Hi @metabreakr. I just downloaded the Google Authenticator app on my phone. I received the code immediately and I’ve been able to set up 2SA on my account. Thank you for this

• The topic ‘Setting up two step authentication’ is closed to new replies.