Restore my domain

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  aretawoods40 · Member · Mar 25, 2020 at 4:22 pm

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  I need to restore my domain ASAP. I’m not sure why it didn’t renew. Please help.

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  staff-doublebassd · Staff · Mar 25, 2020 at 8:02 pm

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  Hi there,

  I would be happy to assist you in renewing your subscription. However, the upgrade that was purchased is not associated with the account you contacted us from. What is the domain you are wanting to renew?

  To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the subscription upgrade. However, you should be able to renew the domain if logged into the account that owns the upgrade.

  Let me know if you have any questions.

  Thanks!

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