Remove Domain Mapping

ludovicianul · Member · Mar 1, 2016 at 7:08 am
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Please remove insidecoding.com mapping from my wordpress account.
staff-ozmodiar · Staff · Mar 1, 2016 at 6:33 pm
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@ludovicianul

The issue is that the WordPress.com user account that you are posting from is not the owner of that domain mapping upgrade.

So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to cancel the upgrade.
sachtaodan · Member · Mar 3, 2016 at 1:48 am
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Hello, I have the same problem / request.

Please remove domain mapping for sachtaodan.vn from my wordpress account.

I will need the domain available for a new server that I’ve setup on a different host.

Thanks & Best Regards
staff-ozmodiar · Staff · Mar 3, 2016 at 4:54 am
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@sachtaodan

I’m seeing that as already having been removed. So it appears you have sorted out your own issue. Let me know if this is not the case.
sachtaodan · Member · Mar 3, 2016 at 7:45 am
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hello
I still see DNS points my domain to WordPress IP. Below is the nslookup result. Please check and help solving my problem.

Default Server: google-public-dns-a.google.com
Address: 8.8.8.8

> sachtaodan.vn
Server: google-public-dns-a.google.com
Address: 8.8.8.8

Non-authoritative answer:
Name: sachtaodan.vn
Addresses: 192.0.78.24
192.0.78.25

>
ludovicianul · Member · Mar 3, 2016 at 8:50 am
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@staff-ozmodiar this is strange because I can see the purchase history using this account.
ludovicianul · Member · Mar 3, 2016 at 8:53 am
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@staff-ozmodiar is there a way I can repurchase the domain back?
thefantasygeeks · Member · Mar 4, 2016 at 1:48 am
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Hello, I have the same problem / request.

Please remove domain mapping for thefantasygeeks.com from my wordpress account.

I will need the domain available for a new server that I’ve setup on a different host.

Thanks & Best Regards
staff-ozmodiar · Staff · Mar 4, 2016 at 3:44 am
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@ludovicianul

Your situation turned out to be kind of unique. It should be fixed now and your site should now appear without the domain expiration warning.
staff-ozmodiar · Staff · Mar 4, 2016 at 3:45 am
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@thefantasygeeks

It looks like that mapping upgrade has been removed. So I am going to assume that you have sorted it out yourself. If not, please let me know.
thefantasygeeks · Member · Mar 5, 2016 at 12:29 pm
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@staff-ozmodiar

I did remove the mapping upgrade, but the domain is still forwarding to my wordpress.com account.

I need the mapping/forwarding removed so I can reuse the domain for a different host.
staff-ozmodiar · Staff · Mar 5, 2016 at 5:04 pm
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@thefantasygeeks

thefantasygeeks.com still has WordPress.com nameservers which is why it is pointing to WordPress.com. You’ll need to log into your registrar and change the nameservers to point to your new webhost.
angelacytobank · Member · Mar 11, 2016 at 12:54 am
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Can you please remove the upgrades from our account as well (cytobank.wordpress.com)? They are not showing up in the link you provided, nor when I clicked the Manage link that I was presented with in app. It just gives me options to buy new upgrades. They aren’t being shown.
staff-ozmodiar · Staff · Mar 11, 2016 at 5:17 pm
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@angelacytobank

The issue is that the WordPress.com user account that you are posting from is not the owner of any upgrades.

So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to cancel any upgrades.
staff-ozmodiar · Staff · Mar 11, 2016 at 5:22 pm
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Howdy all,

This thread has gotten quite long and unwieldy. To keep things better organized and easier for staff to deal with, I’m going to close it.

If you need help with a Domain Mapping upgrade, please go to this page:

https://en.forums.wordpress.com/forum/support

…scroll to the bottom, and fill out the “new thread” form. In the tag box, enter this tag:

modlook

…to get staff attention.

Thank you all!

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