Regain Control of a wordpress account
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I need help in gaining back control of a client’s wordpress site. He hired someone to make his site but when he dumped it off for him he gave him no login info for it. This person has fallen off the face of the earth and can’t get a hold of him to get any info. I’ve logged into the site using my own info but the original creator is still the administrator and without that account to okay mine I can’t change anything. What should I do next?
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Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and associated email address. You need to contact the blog’s owner and have him or here transfer the blog to your client or at least make him or her an Admin of the site.
Below is what the blog’s owner must do.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.
To transfer a blog from one username account A to another username account B you must first log in under the username account A that owns the blog you want to transfer to the other username account.
Then you add the other username account B as an Admin of the blog.
adding users http://en.support.wordpress.com/adding-users/
user roles http://en.support.wordpress.com/user-roles/Then you A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
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What if the person who set up the the blog for my client used their own username to set it up but did not share that info with my client. Then has also failed to communicate with my client since then with no way to gain access until they can make my account an admin.
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My client also pays for everything but still can’t get into the site. I was able to contact the administrator in one email but he still does not comply.
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Well, before we proceed, we need the URL of the blog in question, starting with http.
Your client might need a lawyer, depending on how much he gave the guy.
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http://coloradogrowcorporation.com/ is not a WordPress.COM site; it’s a WordPress.ORG site using an independent web host. You need to be talking to that web host and looking in the .org forums for technical help. I’m afraid we can’t help you.
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