Problem with user role hot to fix it?

en WordPress.com Forums Problem with user role hot to fix it?

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  medicot · Member · Nov 24, 2019 at 4:58 pm

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  Hello
  I have a quite wired problem on my website with user account. On this website http://meridiasprzedam.plom.pl/ wp version 5.3

  When i trying add new user the account has been created but there is no role assigned so user can’t login. Even If I tries change user role manual there is still “user has no role assigned. Some body know how to fix it?

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  staff-mckluskey · Staff · Nov 25, 2019 at 1:02 pm

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  Hi there!

  I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another company.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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