problem with follow widget

en WordPress.com Forums problem with follow widget

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  phibret0 · Member · Jul 15, 2015 at 11:06 am

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  Hello
  I’m using the follow widget and I’ve about 20 followers, but they don’t receive the new articles I’ve published
  Do you know this problem ?
  My blog : https://deuxbretonsautourdumonde.wordpress.com

  Thanks in advance

  PS : I have another blog philapostelbretagne.wordpress.com and this widget works normally …

  The blog I need help with is: (visible only to logged in users)

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  simplysaru · Staff · Jul 15, 2015 at 2:56 pm

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  Hello there,
  When users follow your site, they can opt to receive mails immediately or as a weekly update or even no mail at all. This depends on their email notification settings.
  https://en.support.wordpress.com/following/#change-your-email-settings.

  If you know some one who isn’t receiving their emails, do ask them to check their settings and tweak it to receive emails immediately. They will start receiving mails automatically every time you publish a post.

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  phibret0 · Member · Jul 15, 2015 at 5:21 pm

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  Thank you for your answer, but all my followers are normally receiving immediately an email for each post published … but they aren’t

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  simplysaru · Staff · Jul 15, 2015 at 5:25 pm

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  Do ask them to check their email junk folders etc, may be their email service provider is marking them as spam etc.

  I am subscribed to your site, and my email settings are to be notified immediately. I will get back if I get an email of your post if I get it. Please do notify here when you have posted, so that we can cross check.

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