Pro plan doesn’t have email support

  • dodderbrook · Member ·

    “On WordPress.com, the Pro plan does not include email support. The plans that offer email support are the Starter plan and above.”
    Pro plan is 5x more expensive than Starter plan, and I can’t get real person to answer some billing/plan questions!?

    The blog I need help with is: (visible only to logged in users)

  • rambogenius · Staff ·

    Hi there,

    Your plan does include email support and live chat support. We can also help you via the forums here too.

    What is your query about billing or plans? We are all real people replying to you in the forums as well.

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