Private email settings
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My site, probuiltmedford.com is wordpress hosted with the domain at Namecheap. When I try to add the private mail and text records from Namecheap I click on add record and nothing happens.
Also, when I try to view the current records nothing shows…grayed out boxes onlyWP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Nameservers are set to WordPress.com
ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.com -
Since WordPress.com is hosting your DNS , you will need to edit the DNS records here: https://wordpress.com/domains/manage/probuiltmedford.com/dns/probuiltmedford.com.
Additional information (and instructions) for adding records can be found at https://wordpress.com/support/domains/custom-dns/#add-a-new-dns-record.
Hopefully that helps! Looking forward to your response.
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Thanks for your reply. I’ve been trying to do that exactly as you suggested. This is what I see when I go there…blank, grayed out.
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The grayed out area pulses on and off like it’s trying to populate, but nothing happens.
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This might be a network problem, but it could also be an endpoint that is taking abnormally long to resolve. What happens if you wait for a minute or two?
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Nothing happens if I wait…even 10-20 minutes. I’ve tried incognito in Chrome and a different browser…nothing changes. Everything else I connect to is working fine.
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That’s great to hear! Thanks for letting us know.
I’m going to close this thread now. Feel free to reach out if you need more help. We’re here for you!
- The topic ‘Private email settings’ is closed to new replies.
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