Posts delayed on home page

  • brianjburgess · Member ·

    When publishing a new post, our home page takes approximately 1 hour before finally displaying the content for users.

    This problem is easily reproduced across multiple browsers, computers, etc. and therefore is not likely a browser issue.

    We have removed ALL caching plug-ins (WP Rocket, etc.), flushed the WPEngine cache, flushed and disabled the CloudFlare cache, and still the problem persists.

    This is a relatively new problem that wasn’t happening a few months ago but there are no known changes we’ve made to our installation.

    We use the Divi theme, WPEngine has upgraded us to the latest version of PHP WordPress.

    What else can we investigate that may be causing this issue?

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with WPEngine.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    And, you can find support for your theme at https://www.elegantthemes.com/contact/

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