Post still showing

  • fotogra3 · Member ·

    I have a post, on the page which is still showing up, after deleting and emptying the trash. It is a post, not a page. I have no posts in the dashboard. It is a duplicate of the contact page, which I did incorrectly, and then add as a page, not a post. Deleted the post, emptied the trash and the post is still showing.
    I have delted cache, on all my browsers, and all computers, used an incognito tab, and the post still shows. Can anyone help?
    Theme Twenty Seventeen
    http://www.lodgefranceamazonia.com

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • fotogra3 · Member ·

    @staff-blorbo Thank you, I will post my question on the forum you recommended.

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