Photonic photos loading issue

  • frodo150 · Member ·

    So, I’ve been using photonic photos for a while, and for the most part im pretty happy with it. But i have this weird issue that if any plugin on my site needs an update, the photos wont load and the loading icon just keeps going forever. Even when the plugin that needs updating has nothing to do with photonic or photos in general, it keeps giving me the same issue. I tried putting auto update on my plugins, but it takes multiple days before a plugin updates itself after an update is released.
    Feel like its just some kind of setting i messed up, but i have no clue how to solve it.

    Loading photos from Google photos
    Using shortcode on my elementor website
    Using lightbox FancyBox 2

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

    Many thanks.

  • frodo150 · Member ·

    Thanks for the reply.
    Ofcourse: https://openjeugdwerk.be/sloebers-rakkers/

    There are multiple foto pages, this is one of them, it works now since all my plugins are up to date.

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it is using the open-source WordPress.org software. This sounds like it would be best addressed by the plugin developer. Have you reached out to Aquoid to see if they could help sort out this issue?

    https://wordpress.org/support/plugin/photonic/

    These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites and since this isn’t a plugin that we developed, we are unable to provide any direct assistance to your issue.

    Hope this helps.

  • frodo150 · Member ·

    I see.
    Thank you for the reply and the link,
    I’ll try to post my problem on that forum instead
    Thanks for looking into it!

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