Password Recovery Email Not Sending
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Please help!! Im not sure what happened but I lost access to one of the sites at work. I tried getting a recovery email sent to my work mail (its set as a site admin) and it seems to process correctly on WP. However, I still havent received any emails from wordpress with a recovery link. I really need to get back into this site, please contact me in regards to getting a recovery link sent. Thank you!!
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You did not provide the information that I stated was relevant and required in the other thread. Please provide it now.
We require:
- The exact URL starting with http:// of the wordpress.COM hosted site you refer to;
- And, exactly which wordpress.COM username account registered that site?
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account. You can create one gravatar for every username account that applies to all blogs registered under the same username account and email address.
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/There is a single email address that can be used on only one wordpress.COM username account and not on any others, regardless of how many blogs are registered under that username account.
The wordpress.COM blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account at any time.
For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address
If you cannot locate the email verification check your email client spam filter and if you use gmail or google apps please consult these guides:
https://en.support.wordpress.com/email-address/ -
Sorry about that, I didnt see you had already replied to the other thread. Im kind of freaking out:P
so the WP site is:
http://www.susaneisencouturejewelry.com
the username is:
secouture
and the email should be:
(email visible only to moderators and staff)
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susaneisencouturejewelry.com is a wordpress.ORG software installs on paid hosting hosted by GoDaddy.com
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
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