Notification to followers not working?

en WordPress.com Forums Notification to followers not working?

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  enterpt · Member · Nov 30, 2017 at 8:38 am

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  I was surprised that one of my follower told me that he hasn’t received notification on my post. I sure my followers were notified on my new post but it seems it is not working any longer.

  I didn’t change any setting. Any help on this?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Dec 1, 2017 at 10:04 am

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  Hi there,

  You can ask them to check the following:

  – Check their spam/junk email folder

  – Make sure that they have uncheck the box next to “Block all email updates from WordPress.com blogs you follow” on their Email Delivery Settings page.

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  enterpt · Member · Dec 4, 2017 at 3:02 am

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  I am afraid this seems not to be the case.

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  fstat · Staff · Dec 4, 2017 at 9:04 am

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  Also, make sure your follower is listed here:

  https://wordpress.com/people/followers/

  If they’re not. Ask them to subscribe again.

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  enterpt · Member · Dec 4, 2017 at 9:48 am

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  Of course, I have followers. :-)

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