Need help with payment methods.

en WordPress.com Forums Need help with payment methods.

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  statpeptides · Member · Feb 9, 2024 at 9:29 pm

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  Our existing card is getting declined with an error code RBLKLU, and we can’t add new card as well since its quoting error code HYMNCA. Please help.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Feb 10, 2024 at 8:35 pm

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  Hi,

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.

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