Need Help connecting my Dreamhost email to my wordpress site

  • Hey,

    I just launched a new site and I am trying to connect my dreamhost email to it. I have all the DNS records from dreamhost but everytime I input it, it says to add _spf.wpcloud.com and I do not know where to add this.

    I can receive or send emails right now but the website is active. Any help is greatly appreciated.

    The blog I need help with is: (visible only to logged in users)

  • Hi,

    I’ve checked it and I can see that your domain already has these two CNAME records:

    CNAME wpcloud1._domainkey.prosperaima.com wpcloud1._domainkey.wpcloud.com.

    CNAME wpcloud2._domainkey.prosperaima.com wpcloud2._domainkey.wpcloud.com.

    Could you share the full details of the DNS record that you’d like to add?

    Let us know, and we’ll be happy to help!

    PS: Let me also note that your Creator plan features priority support with our Happiness Engineers, so you don’t have to wait here for a reply. It can be accessed by following this: https://wordpress.com/support/help-support-options/#how-to-contact-us

  • This is what needs to be added ASAP

    mail A 64.90.62.162

    mailboxes A 69.163.136.97

    webmail A 69.163.136.138www.mailboxesA69.163.136.97

    http://www.webmail A 69.163.136.138

    @ MX 0mx1.mailchannels.net.

    @ MX 0mx2.mailchannels.net.

    mail MX 0mx1.mailchannels.net.

    mail MX 0mx2.mailchannels.net.

    autoconfig CNAME autoconfig.dreamhost.com@TXTv=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net -all

    dreamhost._domainkey TXT v=DKIM1; k=rsa; h=sha256; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAzwje9n4QHo+mE9WngZbNrTH7y72bj5UR+LGemziKp0yKhql9lpC1mO3UZQ9FuKObFy4EX/T+eX/3+XmKsNBNGMnwz/r9QlYydtpz2+agSAliAawoUVdfCPdSi6utBi+JSC7DgYdanpRvZK8EVVo/Di+KNWaEOxCtlEzGFMH/hMlNIYFzihPc28DTrfAO19oxHRDjIhs89MgLv+MWH41iU1YgpS0CT/X1rXKY81U4PhJyHfnCGQzrnPRCND77UlNTF/G4tX49ynKhcKDQ64Pq/paJ9LeiEobsOqJJ1wxmYtvMS1vjjeBloI7HeVoytI/IlqOhzd6K59CrXd4g/2c07QIDAQAB_

    autodiscover._tcp SRV 5 0 443 autoconfig.dreamhost.com

  • Email still not working – full details below

    This is what needs to be added ASAP

    mail A 64.90.62.162

    mailboxes A 69.163.136.97

    webmail A 69.163.136.138

    http://www.mailboxes A 69.163.136.97

    http://www.webmail A 69.163.136.138

    @ MX 0mx1.mailchannels.net.

    @ MX 0mx2.mailchannels.net.

    mail MX 0mx1.mailchannels.net.

    mail MX 0mx2.mailchannels.net.

    autoconfig CNAME autoconfig.dreamhost.com

    @ TXT v=spf1 mx include:netblocks.dreamhost.com include:relay.mailchannels.net -all

    dreamhost._domainkey TXT v=DKIM1; k=rsa; h=sha256; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAzwje9n4QHo+mE9WngZbNrTH7y72bj5UR+LGemziKp0yKhql9lpC1mO3UZQ9FuKObFy4EX/T+eX/3+XmKsNBNGMnwz/r9QlYydtpz2+agSAliAawoUVdfCPdSi6utBi+JSC7DgYdanpRvZK8EVVo/Di+KNWaEOxCtlEzGFMH/hMlNIYFzihPc28DTrfAO19oxHRDjIhs89MgLv+MWH41iU1YgpS0CT/X1rXKY81U4PhJyHfnCGQzrnPRCND77UlNTF/G4tX49ynKhcKDQ64Pq/paJ9LeiEobsOqJJ1wxmYtvMS1vjjeBloI7HeVoytI/IlqOhzd6K59CrXd4g/2c07QIDAQAB_

    autodiscover._tcp SRV 5 0 443 autoconfig.dreamhost.com

  • Hello there,

    I’ve just replied to your message by email. Please check it when you have a chance.

    Thanks!

  • what email did you send it to? It is still not working

  • still not getting emails at (email visible only to moderators and staff)

  • Hello there! 

    We have replied to the email address associated with your WordPress.com account.

    We reviewed the DNS records that you added here: https://wordpress.com/domains/manage/prosperaima.com/dns/prosperaima.com. 

    They appear to match the DNS records that you shared with us. 

    If the email is still not working as expected, kindly contact your email service provider. You may share a screenshot of the DNS records page with your email service provider for them to verify the DNS records.

    The page at the following link has some helpful tips for taking screenshots: http://en.support.wordpress.com/make-a-screenshot/

    Let us know if you have any questions.

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