My website is a blank screen

en WordPress.com Forums My website is a blank screen

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  carrutherskate · Member · Aug 10, 2018 at 12:27 am

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  Hi, my wordpress website isn’t loading properly. When the domain is searched for the screen comes up white. Not sure how to fix this problem since I can’t access my wordpress admin either

  The blog I need help with is: (visible only to logged in users)

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  cookgardensew · Member · Aug 10, 2018 at 1:26 am

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  Hi @carrutherskate.

  Can you verify the address of the site that is having trouble so we can take a look? Thanks!

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  carrutherskate · Member · Aug 10, 2018 at 1:51 am

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  yes, it’s katecarruthers.ca

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  cookgardensew · Member · Aug 10, 2018 at 12:50 pm

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  Thanks for the updated info. I am definitely seeing the same behavior – the blank white screen – when I access the site.

  It sounds like your site was using the WordPress.org software (though I can’t see any of the WP files in the small amount of HTML that is loading) and is hosted with Media Temple. This particular forum focuses on helping with sites that are hosted here at WordPress.com.

  For help with a self-hosted WordPress installation like yours, you will want to ask your question over on the WordPress.org forums. However, in this case you may want to start by talking to your hosting provider.

  If you want to know more about the differences between WordPress.com and self-hosted WordPress.org sites this article may be helpful:

  https://en.support.wordpress.com/com-vs-org/

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