My website doesn’t work when you add www in front of the domain name

  • chrisbriffaimage · Member ·

    My website is supposed to be https://imagesystems.com.mt/ since WordPress removes the WWW, but when I type https://www.imagesystems.com.mt/ it’s getting me to the old website and I already updated the DNS in the domain.

    Can someone help?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’ve checked your website and can confirm that the www version of your domain is now correctly redirecting to your WordPress.com site. It looks like you’ve successfully updated the DNS records, and everything is working as it should.

    Is there anything else you need assistance with? I’m here to help, so feel free to reach out if you have any more questions or need further support.

  • chrisbriffaimage · Member ·

    Strange for me, it’s still given the same old website :S

  • supernovia · Staff ·

    Hi @chrisbriffaimage, I can confirm it’s working for me too. If you’re still seeing the wrong site, can you try these steps?

    WP
    Clear the DNS Cache
    in WordPress.com Support
    4 min read
    Occasionally, a site might not be accessible to you, but others can access it. For example, this could happen if you recently made DNS changes to your domain, connected a domain, or let your domain expire momentarily. If clearing your browser’s cache doesn’t help, you can try clearing your computer’s DNS cache. What is a DNS Cache? The DNS cache is used by all operating systems to

    Sometimes just rebooting your computer will do the trick, too. Or, if all devices on your network are all seeing the same old site at www, you may need to clear DNS for your network. Your internet provider should be able to help.

  • chrisbriffaimage · Member ·

    Was cache issue from ISP

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