My subscribers are not receiving New Post email

en WordPress.com Forums My subscribers are not receiving New Post email

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  kirsyrivera · Member · Feb 14, 2022 at 1:47 pm

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  My subscribers are not receiving email notifications when a new post is published. My host is Bluehost, I don’t know if that’s something…they deactivated all plugins and check my email settings and nothing.

  I subscribed myself to check and I’m still not receiving WordPress [New post] email.

  any thoughts?

  The blog I need help with is: (visible only to logged in users)

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  metabreakr · Staff · Feb 14, 2022 at 5:59 pm

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  Hi @kirsyrivera,

  I’m afraid that we can’t help directly because your kirsyrivera.com site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact Bluehost for further support.

  I hope that points you in the right direction.

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