my domain – priscillawellness.com
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I wanted to renew this domain but it has not let me. What do I need to do?
The blog I need help with is: (visible only to logged in users)
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According to whois information, the domain priscillawellness.com has lapsed, and is currently in the redemption period.
You can find out more about the redemption period here:
In short, you can check under your purchases and look for the “Renew Now” button, but be aware that there is an $80 additional fee to redeem the domain if you are able to do so.
I have added the modlook tag to the sidebar so a staff member can check things out for you as well.
More info on the modlook tag here:
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question -
Hi priscillawellness,
priscillawellness.com expired on 2nd May 2018, which is why there is no longer an option to review it through your account.
The domain is currently in the redemption period so an $80 redemption will need to paid in addition to the domain cost if you would like to try and recover it. I’ve sent a payment request to the email address on your Account Settings page — you can pay there if you would like to proceed.
If not, you can wait until the domain is released. Although it’s worth noting this process can take 80 days or more and there is also no guarantee you will be the first to register it again.
Please let me know if you have any questions.
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Your payment has come through and I’ve contacted our domain registrar. We usually receive a reply in 1-2 business days but I’ll be in touch as soon as I have more information for you.
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Hi priscillawellness,
Your domain priscillawellness.com has been restored in your account. Let us know if you need help with anything else.
Cheers!
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Marked this thread resolved as the domain is restored and working again. Write to us if you need anything else.
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