my domain expired recently

hanjanran · Member · Apr 27, 2020 at 3:19 pm
Copy link

Add topic to favorites
but I actually think I still own it as my email account still works…? I want to reinstate it for my website but can’t update it.
austinsangs · Member · Apr 27, 2020 at 4:19 pm
Copy link
Hey @hanjanran,

What is the URL of the site you want to recover?

I’ve added a modlook tag for staff assistance!
austinsangs · Member · Apr 27, 2020 at 4:24 pm
Copy link
Please be patient while the respond.
I hope this helps,

Cheers!
staff-zinnia · Staff · Apr 27, 2020 at 5:25 pm
Copy link
Hi –

Are you working on theelixirfix.com or a different site? Please confirm so we can help you through the renewal procedure.
hanjanran · Member · Apr 27, 2020 at 6:16 pm
Copy link
theelixirfix.com exactly… I’ve just seen it expired on 13th March 2020.
supernovia · Staff · Apr 27, 2020 at 8:00 pm
Copy link
Thanks, I can see that is in redemption now, but if we hurry we can get it back for you. We’ll send an invoice.

Please pay it today and update us here as soon as that’s taken care of. Then we will reach out to the registrar to get it back for you.
hanjanran · Member · Apr 27, 2020 at 9:23 pm
Copy link
All paid for!

Thank you so much for your help. Let me know what else I need to do?
staff-doublebassd · Staff · Apr 27, 2020 at 9:46 pm
Copy link
Hi there,

I have reached out to our registry partner in regards to restoring your domain now that you have paid for the manual payment. It usually takes 24 hours to hear back from them.

Please let me know if you have any other questions.

Thanks!
akumarjain · Staff · Apr 28, 2020 at 2:04 pm
Copy link
Hi, your domain has been restored and you can now manage it via your WordPress.com dashboard.

Let us know if there’s anything else we can do for you.

No items found.