My dashboard disappeared

renajchurch · Member · Feb 9, 2015 at 5:23 pm
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My dashboard disappeared so I was basically kicked off my site. I created a new site in Ipower and now I need to take down my old website. wordpress keeps telling me that I don’t have a blog. Right, I have a website that is totally useless, I do NOT have a blog and never did.
staff-ozmodiar · Staff · Feb 10, 2015 at 10:58 pm
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What is the URL of your site?
renajchurch · Member · Feb 11, 2015 at 2:58 am
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https://renachurch.wordpress.com/
musicdoc1 · Member · Feb 11, 2015 at 6:10 am
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Have you tried the following log in alternatives?

1. https://en.wordpress.com/wp-login.php

2. https://renachurch.wordpress.com/wp-login.php

3. https://renachurch.wordpress.com/wp-admin/index.php
staff-ozmodiar · Staff · Feb 11, 2015 at 6:38 am
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The issue is that the WordPress.com user account that you are posting from is not the owner or admin of https://renachurch.wordpress.com/.

So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to access the https://renachurch.wordpress.com/ dashboard.
renajchurch · Member · Feb 12, 2015 at 1:36 am
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https://renachurch.wordpress.com/
raincoaster · Member · Feb 12, 2015 at 1:45 am
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The issue is that the WordPress.com user account that you are posting from is not the owner or admin of https://renachurch.wordpress.com/.

So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to access the https://renachurch.wordpress.com/ dashboard.
renajchurch · Member · Feb 15, 2015 at 4:20 am
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NO WAY. I never had a second WordPress site and none of those suggestions worked. I have completely given up on WordPress.
1tess · Moderator Emeritus · Feb 15, 2015 at 5:22 am
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Did you have a different email you used to access your account? If you can recall that, then you can use that to reset your password and even change your email.

Is this question related to an earlier one you posted?
https://en.forums.wordpress.com/topic/i-cannot-get-into-my-dashboard-to-edit-my-site?replies=2#post-1945500
staff-ozmodiar · Staff · Feb 15, 2015 at 5:32 am
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All I can tell you is that the account you are posting from is not the account that is listed as the owner/admin on that site. As 1tess notes, can you remember any other email address you have had?
renajchurch · Member · Feb 15, 2015 at 3:56 pm
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Yes, this is related to that posting. I did have a different email (I think) when I created the site. But the weird thing is, when I go on the site it says I’m logged in. I just don’t have a dashboard…..
I got a computer virus a few months ago. Could that have gotten me kicked off?
renachurch · Member · Feb 15, 2015 at 4:13 pm
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You’re right! I tried the old password and got in. I thought I had changed to the new password a while ago but maybe I was not successful. THANK YOU!
staff-ozmodiar · Staff · Feb 15, 2015 at 4:25 pm
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Hooray! You found the other account.

Glad you got it sorted out.
renachurch · Member · Feb 15, 2015 at 4:42 pm
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Thanks again!@

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