my blog domain is gone

crayonboxchronicles · Member · Nov 29, 2020 at 7:51 am
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Hello. I had a domain I was paying for every year and it’s gone …. crayonboxchronicles.com. I had it on a re-occurring payment but its not there? Is there a way to get it back and all my links work (without the WordPress.com added)? Thank you.
themagicrobot · Member · Nov 29, 2020 at 8:05 am
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Maybe your card needed updating as the domain expired in October and is currently in the redemption period. This thread is tagged to ask a member of staff if they could assist you.
staff-zinnia · Staff · Nov 29, 2020 at 3:06 pm
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Good Morning –

I’ve sent a payment form over via email. Once you’ve submitted that write back to us here and we can proceed with getting the domain added back to the account.
crayonboxchronicles · Member · Dec 4, 2020 at 11:41 pm
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Thank you so much! I payed. Do I need to set up a new reoccurring payment as well?
staff-blorbo · Staff · Dec 4, 2020 at 11:55 pm
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Payment received!

I have contacted our registrar partner and we’ll let you know as soon as the domain has been recovered.
crayonboxchronicles · Member · Dec 4, 2020 at 11:57 pm
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Thank you, kindly!
akumarjain · Staff · Dec 7, 2020 at 2:06 pm
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Hi there,

Your domain has been restored and you can now manage it via your WordPress.com dashboard.

Let us know if there’s anything else we can do for you.

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