Mobile app – search not functioning properly?!

justmystyleboutiques · Member · Apr 25, 2016 at 7:17 pm
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Using the mobile app search function, it seems WordPress is having trouble locating ANY of my blogposts now. Something odd has happened.

I’ve deleted the app and reinstalled. I’m using the latest IOS 9 update as well.

Does anyone have any suggestions what’s happening and how to fix?. I use WordPress mobile app to post and must be able to find/search prior posts in order to manage my website. Search seems to work through my laptop PC, so this is a mobile app issue.

Many thanks.
timethief · Member · Apr 25, 2016 at 7:48 pm
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Does anything here help https://apps.wordpress.com/support/?

If not then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
justmystyleboutiques · Member · Apr 25, 2016 at 8:05 pm
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Thanks, but sorry, no.
The search function only seems to locate postings within the last week, all others with keywords are clearly not found or just disregarded. This occurs among the “drafts” and “published” posts.
timethief · Member · Apr 25, 2016 at 9:02 pm
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Please subscribe to this thread so you are notified when they respond and be patient while waiting for Staff help.
justmystyleboutiques · Member · Apr 25, 2016 at 9:14 pm
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I’m also reading elsewhere there was some “update” yesterday. Was this a WordPress update on 4-23-16? Wondering if this is related….

Many thanks timethief.
supernovia · Staff · Apr 27, 2016 at 11:12 pm
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Hi, to be clear, are you trying to search https://justmystyleboutiques.wordpress.com/ or another site? What terms are you using?
justmystyleboutiques · Member · Apr 27, 2016 at 11:29 pm
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No, it’s one of my other word press sites.

https://treasuretrove911.wordpress.com/

I search for “Time” “time magazine, “rolling stone” , nothing shows up.

Thanks.
supernovia · Staff · Apr 28, 2016 at 8:20 pm
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What are you using to search on your mobile version of your site?

If I use this query I can see results:
https://treasuretrove911.wordpress.com/?s=time
justmystyleboutiques · Member · Apr 28, 2016 at 8:32 pm
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Supernova,
The problem is locating my posts in the editing portion of the mobile app utilizing the Search bar. When I search for my posts using the IOS app, it simply does not find several of my postings. This seems to have occurred recently and this site only.

There’s no troubling searching posts in a browser like Internet Explorer.

Thanks.
supernovia · Staff · Apr 29, 2016 at 5:49 pm
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@justmystyleboutiques Ah, I understand now. You aren’t getting all of the results when searching within the app, right? Let me see what we can find on this.
justmystyleboutiques · Member · Apr 29, 2016 at 5:53 pm
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Yes, that’s correct.
supernovia · Staff · Apr 29, 2016 at 11:11 pm
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Thanks, @justmystyleboutiques. We’ll do some troubleshooting and I’ll let you know what we find. In the meantime, you might also try clicking help in the app to reach the mobile app support team.

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