Menu in phone version is long

amifan01 · Member · Jul 25, 2017 at 1:43 pm
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Hello
I am using the template Button2 for my blog.
But in on the phone the menu is very big. Is this a problem off the template? Or is it my phone? How can I change it? Or do I have to use another template?

The blog I need help with is: (visible only to logged in users)
kathrynwp · Staff · Jul 25, 2017 at 7:21 pm
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Hi there – I checked your site on an iPhone 6 and your menu doesn’t look unusually big or long. Could you please give me some more information:
- The specific device you’re using (i.e. Nexus 7)
- The specific operating system (i.e. Android 4.4.4 Kitkat)
- The browser you’re using (i.e. Chrome)
- A screenshot of what you’re seeing. Here’s a guide on how to make a screenshot:
  http://en.support.wordpress.com/make-a-screenshot/ Upload the screenshot – in a graphic format like JPG, PNG, or GIF – in your Media Library so I can see it.
Once I have this info I can continue troubleshooting.
amifan01 · Member · Jul 25, 2017 at 8:01 pm
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I think the orobkem is the android versionm i have a samsung.
My daughter has an iphone and the oribkem does not occur there.
I will post a screenshot in my gallery now.
Thanks for helping me out
kathrynwp · Staff · Jul 25, 2017 at 8:27 pm
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Thanks for the info. Could you please visit this site http://whatismyandroidversion.com/ and tell me what version of Android you’re running?
kathrynwp · Staff · Jul 25, 2017 at 8:35 pm
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Could you also please tell me what browser you’re using?
amifan01 · Member · Jul 25, 2017 at 9:07 pm
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Android 4.4.2 (KitKat)

Browser explorer i think..
kathrynwp · Staff · Jul 26, 2017 at 2:45 pm
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I looked at your site on a Samsung Galaxy S5 running Android 4.4 and Chrome, but could not replicate the problem:

Could you please let me know the exact phone model you have?

I don’t think Internet Explorer runs on Android phones, could you please double-check the browser? Try visiting http://supportdetails.com/ and it should tell you the browser name and version.

Thanks!
amifan01 · Member · Jul 26, 2017 at 5:14 pm
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Chrome 28.0.1500.94
Thank you for the link.

I see.. but you saw my picture? Screenshot?
kathrynwp · Staff · Jul 26, 2017 at 5:50 pm
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Thanks for the Chrome info.

I did see the screenshot, but I haven’t been able to replicate it, which makes it hard to fix if we can’t see the issue directly.

As I mentioned before, please let me know the exact phone model you have. Samsung makes many models, so let me know which specific one you have.
amifan01 · Member · Jul 26, 2017 at 8:08 pm
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Phone model GT 19195 – samsung S4 mini
kathrynwp · Staff · Jul 27, 2017 at 2:06 pm
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Thank you! That’s super helpful – I’ve now been able to replicate the issue and will report it to our developers so we can try to get it fixed up. We’ll keep you posted here.
kathrynwp · Staff · Aug 31, 2017 at 12:31 pm
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This issue should be fixed now – could you please confirm on your device and let me know? Thanks!
amifan01 · Member · Aug 31, 2017 at 6:47 pm
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Yes thank you. It is fixed. Thanks a lot!
kathrynwp · Staff · Aug 31, 2017 at 6:52 pm
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Great, thanks for confirming!

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