Login to WordPress after already using the URL with another provider

sylviaschaffrath · Member · Sep 20, 2017 at 8:46 pm
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Unfortunately, I haven’t thought about before that I won’t be able to access my wordpress-website using the url+/admin when I transfer my url to my new provider.
Now, I’ve got no idea how to login to my ‘old’ wordpress-website.. can anyone please help? As I’m not really into FTP, codes etc, I would need a good explanation if it’s complicated.

Thanks in advance!

The blog I need help with is: (visible only to logged in users)
gsmumbo · Member · Sep 20, 2017 at 9:43 pm
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Hey sylviaschaffrath!

Once you move your domain you will no longer be able to access your website at yourdomain.com, but you will still be able to access it at yoursitename.wordpress.com. That includes being able to add /admin to the end to access your admin dashboard.

You can find more information about moving your domain and what happens afterwards here: https://en.support.wordpress.com/move-domain/

 I hope this helps! Let us know if you aren’t able to access your site as described above and we’ll be glad to help!
sylviaschaffrath · Member · Sep 21, 2017 at 4:53 pm
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No, I can’t access my page using “yoursitename.wordpress.com.” :(
gsmumbo · Member · Sep 22, 2017 at 3:49 pm
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I’m showing that the site tedtalkingss15gr6.wordpress.com is working, just set to private currently. You should be able to log in to your WordPress.com account and access it from My Sites. Is that the site you’re trying to get in to or is it a different one?
sylviaschaffrath · Member · Sep 22, 2017 at 4:48 pm
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No, it’s not this one. It’s schaffrath-fotografie.de and it works with my new provider but that with wordpress anymore.. I still don’t know how to login :/
sylviaschaffrath · Member · Sep 22, 2017 at 4:48 pm
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*but not
timethief · Member · Sep 22, 2017 at 5:41 pm
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schaffrath-fotografie.de is hosted by Amazon Data Services Ireland Limited
Name Servers:
ns2.jimdo.com
ns1.jimdo.com

You are posting to the wrong support forum. This is WordPress.COM support and that site is not on our servers.

We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page. However, about 30% of those who post here every day are posting to the wrong support forum and must be redirected to the correct support forum.

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.

Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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