JetPack error, can't edit my site.

acupunctureinirvine · Member · Jan 28, 2022 at 10:29 pm
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I’m getting this error on every page: “Please check your Primary Site’s Jetpack connection” and the wp-admin won’t load. so I can’t even edit my site.

And this post on how to disconnect jetpack is outdated: https://jetpack.com/support/disconnect-jetpack-sites/ because there is no disconnect button there anymore.

And I can’t even contact support because https://wordpress.com/help/contact won’t load either.

HELP!

The blog I need help with is: (visible only to logged in users)
supernovia · Staff · Jan 29, 2022 at 12:33 am
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Hi!

And I can’t even contact support because https://wordpress.com/help/contact won’t load either

I’m glad you wrote us here! We’ll work on fixing the reconnection error and update you when that’s done.

But I do want you to be able to access help, too. Does a hard refresh help? Here’s how to do those:

– Safari: ⌘ Command + ⌥ Option + R
– Chrome/Firefox: ⌘ Command + ⇧ Shift + R

If it doesn’t, let us know so we can fix that, too.
supernovia · Staff · Jan 29, 2022 at 12:42 am
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Also, I’m not currently seeing a message about Jetpack. Were you already able to resolve that?

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