Invalid certificate error message

rhasper · Member · Apr 2, 2014 at 4:40 am
Copy link

Add topic to favorites
On my iPhone 5 and iPad Air I’m getting the invalid certificate error. Please help.

The blog I need help with is: (visible only to logged in users)
modernfairies · Member · Apr 2, 2014 at 8:05 pm
Copy link
I’m having the same problem at barryleethompson.com
timethief · Member · Apr 2, 2014 at 8:11 pm
Copy link
I believe this is an https:// issue.
http://en.support.wordpress.com/https/
Have you tried using the http:// link instead?
modernfairies · Member · Apr 2, 2014 at 8:15 pm
Copy link
Hi, and thanks for getting back. I’ve just had a look at my settings, and the box that says always use https isn’t checked. Should I check it, and then save changes?
modernfairies · Member · Apr 2, 2014 at 8:18 pm
Copy link
Actually, I just tried that and nothing has changed.
jackiedana · Member · Apr 2, 2014 at 9:44 pm
Copy link
If you go to a link on a WordPress.com blog that starts with https:// you may get the error in your browser. This is an expected consequence of visiting a page with an HTTPS URL.

If you are encountering this error when clicking on a link to a post in a WordPress.com blog’s sidebar (using the Recent Posts widget), this is a bug that was recently reported and hopefully will be resolved soon.
modernfairies · Member · Apr 2, 2014 at 9:49 pm
Copy link
Hi. Thanks for your message. The message occurs when trying to view my own blog, and it’s within the iPad app that the problem is occurring. I look forward to a resolution, as it’s very frustrating.
jackiedana · Member · Apr 2, 2014 at 10:01 pm
Copy link
Since I posted here, I learned that our mobile developers are aware of this issue and are trying to figure out what is happening. This appears to be happening to users who are running the WordPress app version 4.0 on an iPhone or iPad, and is also affecting some Android users.

They are working to resolve this as quickly as possible, and in the meantime we appreciate your patience.
modernfairies · Member · Apr 2, 2014 at 10:22 pm
Copy link
Thanks.
modernfairies · Member · Apr 14, 2014 at 10:38 am
Copy link
Just wondering if there have been any developments with this. I’m still experiencing the same problem. It’s very frustrating that the app is not functional.
jackiedana · Member · Apr 14, 2014 at 8:19 pm
Copy link
I’m afraid I do not have an update for you yet.
modernfairies · Member · Apr 14, 2014 at 8:37 pm
Copy link
Thanks for getting back to me again. Any idea when the issue might be resolved? It seems to be taking a long time.
jackiedana · Member · Apr 14, 2014 at 8:39 pm
Copy link
Sometimes fixes are simple, sometimes they’re not, particularly if a team has several things on their plate. I will update the sticky thread at https://en.forums.wordpress.com/topic/certificate-errors-in-wordpress-mobile-app?replies=1 when I learn more.
modernfairies · Member · Apr 14, 2014 at 8:56 pm
Copy link
Okay. Thanks again.
jackiedana · Member · Apr 15, 2014 at 10:34 pm
Copy link
We believe this issue has been fixed. Could you please try again and let me know if it’s working for you now? You may need to force quit the app and fire it up again.
modernfairies · Member · Apr 15, 2014 at 10:43 pm
Copy link
Just checked. It has been fixed now, yes. Thanks for all your help with this – appreciate it.
jackiedana · Member · Apr 16, 2014 at 5:51 pm
Copy link
You’re very welcome! I’m glad it’s working now.

No items found.