International refund

  • lukes12355d16ac717 · Member ·

    Good day. A refund was processed on ym accoubt kn 14 April 2024 already, however I have still not received the funds in my account. Could you please confirm if the funds are still being refunded or if the funds have perhaps been returned to you account. I have contacted my bank and they have stated they are not able to see any incoming funds on my account. The refund is to a South Africa bank account. It has been about 45 days now.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aisajib · Staff ·

    Hi there!

    I just sent you a follow-up email with ARNs (Acquirer Reference Number) for the two refunds that were successfully processed from our end.

    Please check your inbox and reply there if you have further questions.

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