Interaction between WordPress and Firefox browers

fifteenflatout · Member · Feb 28, 2022 at 5:31 pm
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Hello, I updated a page and also created a new blog post today. There appears to be a problem in the way WordPress and Firefox are interacting.
For this page https://wordpress.com/page/fifteenflatout.wordpress.com/1543
The links are set to ‘Open Page In New Tab’ it works fine in MS Edge but in Firefox the page is downloaded into the Downloads folder
There is a similar problem with the post published today (28th February 2022)
https://fifteenflatout.wordpress.com/2022/02/28/welshpool-llanfair-light-railway-informal-consultation-on-a-new-carriage/
Again the link to ‘The Earl Issue 66’ goes to download and does not open in a new tab.
As I am not an IT expert I have not idea if this is a problem at WordPress or Firefox.
Thank you,
Geoff at Fifteen Flatout

WP.com: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
staff-blorbo · Staff · Feb 28, 2022 at 10:10 pm
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Hm, I’m not seeing this problem under Firefox 97.0.1.

First, please make sure that Firefox is up to date: https://support.mozilla.org/en-US/kb/update-firefox-latest-release?redirectslug=update-firefox-latest-version&redirectlocale=en-US

If it is, please do these two things:

1. Try clearing Firefox’s cache and cookies: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

2. Try with all Firefox add-ons temporarily disabled: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Please let us know how each step goes for you, and which version of Firefox you’re using if you’re still having trouble.
fifteenflatout · Member · Mar 1, 2022 at 10:08 pm
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Hello Macmanx,

I confirm I am running 97.0.1

I have tried the two thing you have suggested to no avail. Once upon a time Firebox was a brilliant browser but I now keep finding that features not longer work as expected or don’t work at all. This is a great shame as I do not really want to have to permanently migrate to Edge or worse still Chrome. ( Come back Netscape)

Thanks for trying.
metabreakr · Staff · Mar 1, 2022 at 11:25 pm
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Hi @fifteenflatout,

I click on the The Earl Issue 66 link that you shared, which is a PDF link. It sounds like you don’t have Firefox’s built-in PDF viewer active, which is why it’s downloading. Here’s how to change your settings: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer

Hope that helps.
fifteenflatout · Member · Mar 3, 2022 at 12:41 pm
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Hi Metabreakr,

Thank you for solving the problem.

Regards,

Geoff @ Fifteenflatout

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