Images otherwise fine are pixellated in carousel

readingms · Member · Mar 9, 2017 at 11:05 pm
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Hi, I have been uploading images to the gallery widget in my blog. The same images that look perfect in posts are pixellated when I ‘link to carousel’. And if I ‘link to media file’ (which I’d rather not have to do; in theory the carousel is great), the images look fine but the captions I have typed are no longer visible. How can I make the carousel look good? Failing that, how do I use something else like media file and show captions? Grateful for any help.

The blog I need help with is: (visible only to logged in users)
timethief · Member · Mar 9, 2017 at 11:11 pm
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
strangera · Member · Mar 9, 2017 at 11:27 pm
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https://en.forums.wordpress.com/topic/terrible-picture-quality-in-gallery
readingms · Member · Mar 9, 2017 at 11:31 pm
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Thanks! I wasn’t aware that staff help could be asked for, that is great to know. I’m subscribed to the topic – and thanks for the tip that I may need to be patient. Appreciate your help.
designsimply · Member · Mar 9, 2017 at 11:36 pm
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Hi! Thank you for reporting this! That was a bug and it was JUST fixed.
designsimply · Member · Mar 9, 2017 at 11:40 pm
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@readingms, I wanted to double check your blog and verify carousel images are back to normal.

I found a recent post with a gallery in it at https://marystewartreading.wordpress.com/2017/03/05/4673/

But when I click on images in that post, it doesn’t open the carousel.

Have you changed any media settings recently by chance?
readingms · Member · Mar 9, 2017 at 11:47 pm
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Oh wow, thank you, I’ve been wrestling with this most of this evening – I got a new laptop today and I honestly thought that because I’ve been writing my blog via my phone that I just hadn’t noticed before that the pics were fuzzy! I am soo happy and relieved, thank you for putting me out of my misery.
readingms · Member · Mar 9, 2017 at 11:50 pm
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Just seen your second post. Yes I had changed it from carousel to media file because the pics looked so bad. When I saw your first post I immediately tried pics on carousel again and they look totally fine.

Thanks again
designsimply · Member · Mar 10, 2017 at 8:00 pm
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Excellent!

Thanks again for reporting this issue. It was helpful to see reports of the problem explained clearly in the forums.

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