Images not allowed for security reasons

ldz159 · Member · Dec 21, 2019 at 2:26 am
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I haI have recently purchased a new Vivo phone, the jpg images from this seem to be not allowed to be uploaded tto WordPress due to security reasons.
Can anyone help me find a work around so I can use these images in my blog post please?

The blog I need help with is: (visible only to logged in users)
supernovia · Staff · Dec 21, 2019 at 11:31 pm
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Hi @ldz159 if you have an outside theme you’d like to install on our managed hosting service, you will need our Business plan, as outside plugins and themes add complexity to our support and maintenance.
https://wordpress.com/business

But it sounds like you’re just trying to add images. Can you let us know what format they’re in, such as JPG or PNG?
ldz159 · Member · Dec 22, 2019 at 1:11 am
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Hello,

As far as I know I have not got an outside theme.
The images from my phone are jpg.

Kind regards

Lydia
staff-mckluskey · Staff · Dec 22, 2019 at 9:10 am
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Hm, you shouldn’t have any problems uploading .jpg files to your site. Can you tell us a bit more about the uploading process? Are you adding the images to your media library or to the posts directly? Are you using the mobile app or a browser?

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