I’m unable to create a P2 site

molvee · Member · Mar 4, 2021 at 7:48 pm
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I’m not able to create a P2 site. Upon creating the new site, it says to contact support.
staff-totoro · Staff · Mar 5, 2021 at 2:52 am
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Hi there,

You are trying to create your site by starting on this page, yes? https://wordpress.com/start/p2/

Are you getting this error message after you give your project a name and your site an address? Or are you able to click the button to proceed, and instead see the error on the signup page?

What is the name and URL you are trying to give your P2? Thanks for the additional info!
molvee · Member · Mar 17, 2021 at 6:32 am
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I intend a P2 URL to be softlay2.wordpress.com

But I can not go pass this page https://wordpress.com/start/p2/p2-site

Clicking on “Continue”, I get this massage: There was an issue registering your site. Please contact WordPress.com support to assist.
molvee · Member · Mar 17, 2021 at 6:53 am
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I have another request.

My Jetpack connected site is http://www.softlay.com but in wordpress.com the URL was staging.softlay.com

To correct this I disconnected and reconnected Jetpack but lost all data/stats.

So if you could resolve this, I will appreciate that!
fstat · Staff · Mar 17, 2021 at 9:12 am
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Hi there,

I intend a P2 URL to be softlay2.wordpress.com

But I can not go pass this page https://wordpress.com/start/p2/p2-site

Clicking on “Continue”, I get this massage: There was an issue registering your site. Please contact WordPress.com support to assist.

Are you able to register a different address? If you still can’t create a P2, then I suggest clearing your browser’s cache and try again.

My Jetpack connected site is http://www.softlay.com but in wordpress.com the URL was staging.softlay.com

To correct this I disconnected and reconnected Jetpack but lost all data/stats.

I was able to find your old connection and transferred your stats and followers to the new one.
molvee · Member · Mar 17, 2021 at 9:49 am
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Thank you very much.
molvee · Member · Mar 17, 2021 at 9:59 am
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On wordpress.com/p2, my P2 site name “p2lay” gets accepted, on another clean browser. After loging in I saw a glimpse of the “Hurray” screen, but it reverted to wordpress.com/start/p2/p2-site with the same error: There was an issue registering your site. Please contact WordPress.com support to assist.

Maybe my account has some kind of restriction. I am not able to add even a normal free site/blog into wordpress.com
fstat · Staff · Mar 17, 2021 at 10:58 am
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First, let’s rule out that it’s not your browser. Please try the following:

* Clear your browser’s cache:

Solve Common Browser Issues

* Check that JavaScript is enabled and supported by your browser:

http://enable-javascript.com/

* Disable any ad-blocking and security extensions on your browser

* Check that you’re using the latest version of your browser:

http://www.whatbrowser.org/

Try all of the above and let me know how it goes.
molvee · Member · Mar 17, 2021 at 12:49 pm
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I have tried it on the latest and clean Google Chrome browser but got thrown back to “Create a P2 site” page.

This time I tried the site name “wp2lay”.
aleone89 · Staff · Mar 17, 2021 at 2:26 pm
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Hello there,

I’ve reached out to via email to help bring this to a resolve.

Please be sure to check any spam inboxes or promotional tabs that may be in place.

Many thanks in advance.

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