I want to delete a user admin as it was a developer and now we have terminated the contract with the company

en WordPress.com Forums I want to delete a user admin as it was a developer and now we have terminated the contract with the company

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  24sevencolors · Member · Nov 27, 2022 at 3:38 pm

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  Hi
  Our company had hired a wrb development company to built a site but now the contract has been terminated but the company is a admin user and i am unable to delete it, error shows when i delete or even change there role, i am an admin also.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  musicdoc1 · Member · Nov 28, 2022 at 11:07 am

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  Hi,

  If you’re referring to a WordPress.com site, then the fact that as an admin you can’t change a specific admin’s role suggests that the admin you’re attempting to delete is the site owner, as does your inability to delete that admin. These are limitations on the powers of an administrator that should be included in the section “Some Limits on Administrators” in the Administrator section of the Invite People to Your Site support page.

  These limitations have been documented in various forum topics over the years, including the following:

  • i can,t remove the second administrator (2015)
  • Can an admin delete the owner of a site? (2016)
  • Cannot delete user, even though I’m an admin. (2016)
  • Can’t Change or Delete User (2019)

  I don’t why these limitations have not been made explicit in the relevant support page, but if that admin is the site owner, they would have to transfer the site to you in order for you to be able to delete them as a user.

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