I bought PlugIn but it seems that it assumed that I am starting a new site but I need it for existing site.

  • I bought the Captcha PlugIn but it seems that it assumed that I am starting a new site but I need it for existing site. How do I transfer the Captcha it to me existing web site?

    I don’t have a site linked to this WordPress.com account

  • You can’t use plugins on the wordpress.com platform unless you upgrade to the Business Plan. As you bought the plugin, you also paid for support. So the people of that plugin are the ones who can help you.

  • Hi there,

    We don’t sell a Captcha plugin on WordPress.com, and there’s no way any Captcha plugin you bought would be directing you to create a site on WordPress.com.

    Please contact support for that plugin directly for help with this. You should be able to download that plugin and install it on your site via the WP-Admin ->Plugins screen.

  • The topic ‘I bought PlugIn but it seems that it assumed that I am starting a new site but I need it for existing site.’ is closed to new replies.