Guided transfer refund.

en WordPress.com Forums Guided transfer refund.

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  coldfeetstudio · Member · Oct 13, 2015 at 1:08 pm

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  I have just paid $129 for the guided refund, but have found I don’t need it. I cannot apply for a refund as it doesn’t appear in my upgrades. I would appreciate some help. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  ehtis · Staff · Oct 13, 2015 at 8:06 pm

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  I’ve added modlook tag to this thread, which is for staff attention. They’ll be able to better guide you, please wait for their reply.

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  coldfeetstudio · Member · Oct 13, 2015 at 8:08 pm

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  Thank you ehtis. Appreciate it.

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  auxclass · Member · Oct 13, 2015 at 8:54 pm

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  Do you have another account you might have used to purchase the upgrade? That is a common issue with things not being seen in the Upgrades or Billing section

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  rachelmcr · Staff · Oct 14, 2015 at 9:04 pm

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  Hi there! I see that Jen helped you with that refund via email — if you have any other questions, you’re welcome to reply to her email and she can continue helping you that way. :)

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