Fraud Charge to my card

dengwei108 · Member · Oct 12, 2017 at 4:18 pm
Copy link

Add topic to favorites
My name is wei deng, and i found a $99 charge from wordpress on 10/08/2017 from my card ending 4866, may i know why ? I need to find out who charge me and i will call police to report a fraud transaction

Please reach out to me via (email visible only to moderators and staff)
staff-doublebassd · Staff · Oct 12, 2017 at 4:51 pm
Copy link
Hi there,

If you were charged $99, it sounds like it is for the Premium Plan upgrade that we provide: https://wordpress.com/premium/

However, that charge is not under the WordPress.com account that you are contacting us from. Do you happen to have another WordPress.com account?

I’d be happy to assist you in refunding the charge if we can find it in our system. You can find out information behind your charge here:

Why was I charged?

Hope this helps.

Thanks,
dengwei108 · Member · Oct 12, 2017 at 4:53 pm
Copy link
May i know which account you find in your system

I did not have any account with WordPress until today
staff-doublebassd · Staff · Oct 12, 2017 at 9:03 pm
Copy link
It’s the dengwei108 account that I can find in your system – the one you are contacting us from.

Were you able to find anything from https://wpchrg.wordpress.com?

No items found.