Error in admin UI seemingly affecting lots of things

luketub · Member · Dec 19, 2022 at 5:59 pm
Copy link

Add topic to favorites
Hi there, getting

WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed:

While logged in. Across the admin dash and the site as well. I have a suspicion it’s impacting things as much of the wordpress.com internal stuff isn’t loading. “My sites” selector just spins, no info shows up here https://wordpress.com/me, and the form here https://wordpress.com/help/contact wont load
staartmees · Member · Dec 19, 2022 at 6:21 pm
Copy link
clear your browser and cache. Also disable all browser extensions.

what browser are you using?
luketub · Member · Dec 19, 2022 at 6:28 pm
Copy link
Done all the above, also seeing it in incog, as are other users.

Im on chrome 108.0.5359.124
staff-totoro · Staff · Dec 19, 2022 at 9:45 pm
Copy link
Hi there,

To rule out Chrome as the issue, what if you try to access your WordPress.com site and account using either Firefox or Safari instead. Is this issue only in Chrome, or something that happens regardless of the browser you use?

Thanks for the additional info!
luketub · Member · Dec 19, 2022 at 9:52 pm
Copy link
Yeah looks fine in firefox.
Here’s a logrocket session of my chrome, same account etc so weird I’m getting those errors
staff-totoro · Staff · Dec 19, 2022 at 10:03 pm
Copy link
As a test, if you try to access your WordPress.com account in a Incognito window in chrome (instead of a standard browser window) does that make any difference?

Also, in a standard window are you able to access your account if you disable all browser extensions?

No items found.